Get in touch
We're a small team and we read every message. Expect a reply within 24 hours.
Technical Support
Having trouble with your account, an envelope, or the API? Our support team is here to help.
Email supportSales & Enterprise
Looking for a custom enterprise plan, white-label licensing, or a demo? Talk to our sales team.
Email salesGeneral Enquiries
Press, partnerships, billing questions, or anything else — we read every email.
Send a messageBefore you reach out
How quickly do you respond?
We aim to respond to all enquiries within 24 hours on business days. Enterprise customers on Pro and Enterprise plans receive priority support.
Can I book a live demo?
Yes. Email our sales team and request a demo — we will schedule a 30-minute walkthrough of the platform tailored to your use case.
I found a security vulnerability. What should I do?
Please email security@docsignerhub.com with details. We take all reports seriously and commit to acknowledging within 24 hours.
Do you offer phone support?
Enterprise customers have access to a dedicated account manager. All other customers are supported via email.
Need step-by-step instructions instead? Visit our FAQ & User Guide